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Unlimited Microsoft 365 Support for Your Team

Empower your employees with access to real-time Microsoft 365 support without worrying about inflated bills at the end of the month.

Get a Flat Rate Support Model
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Flat Rate Support Model

A worry-free vehicle for your employees to leverage for general Microsoft 365 support with a predictable annual cost. Your team will gain access to a dedicated support channel available for any employee to request real-time support for issues they encounter when working with Microsoft 365.

Functional Support for Microsoft 365 Apps
Technical Support
Informational Requests
Administrative Tasks
Support Channel
Real-Time Support

Functional Support for Microsoft 365 Apps

We troubleshoot and investigate end user issues that your team may encounter in their day-to-day.

Technical Support

We immediately take care of bugs and technical issues to eliminate roadblocks for your team members.

Informational Requests

We provide guidance and answer questions from your employees as they learn how to work with Microsoft 365.

Administrative Tasks

We share our expertise and best practices from initial setup, permissions, and configuration.

Support Channel

We assign a dedicated support contact for your team members so they know who to reach out to whenever they need help.

Real-Time Support

Business critical and non-critical tasks are prioritized accordingly so your team members are always up and running.

Image of a Blueshift's predictable annual cost that Businesses can expect when subscribed to the Flat Rate Support Model for Microsoft 365.

Predictable Annual Cost for Businesses

Our clients have the peace of mind that comes from knowing that their staff are always supported, without worrying about inflated bills at the end of the month.

Dedicated Support Channel for Your Team

Your team members have support readily available when they run into issues. All requests will be submitted to a dedicated channel that's excited to help your employees get back on the right track.

Image of a Blueshift's dedicated support channel for your team members when subscribed to the Flat Rate Support Model for Microsoft 365.
Image of Blueshift providing real-time support for organizations encountering issues when subscribed to the Flat Rate Support Model for Microsoft 365.

Real-Time Support for Your Organization

Our team will acknowledge your support request within 30 minutes or less! Business-critical issues are addressed with immediate action, while non-critical requests are guaranteed to receive action within the same day.

Additional Services

For requests that require services that are not covered under the Flat Rate Support Model, we provide complete solutions that are priced and estimated separately, as required.

Feature Enhancement
New Functionality Development
Solution Development and Implementation
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Get Unlimited Support for Microsoft 365

Functional Support for Microsoft 365 Apps
Technical Support
Informational Requests
Administrative Tasks
Support Channel
Real-Time Support
Photo of Michael Hepples
Michael Hepples
Director of Business Operations
Director of Business Development
Message: michael@blueshiftco.com
Call: +1 (204) 999-0602
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